To avoid customs` issues,Qdaten Electronics provide DDP (Delivered Duty Paid) shipment service to our clients worldwide. As we know,all original phones come with Apple LOGO,Samsung LOGO,Xiaomi Redmi LOGO, then there is potential risk with the international shipment. The package will be possibly detained by terminal customs office caused huge loss for our clients. Even this way takes longer time than UPS/DHL,but much more safe and better than loss caused by customs` detain.
So we just only can use DDP service with shipment.Usually it will take 12-15 days to reach you after we ship out. Because original brand phones are entirely different from regular commodities,the options of shipment with them are quite few, we are unable to use DHL/UPS/FEDEX directly due to customs` problems unless receivers are capable to process customs clearance their own.
As we mentioned above,to ensure our customers receive their packages successfully,our professional forwarder company works on transportation specially.There are two phases about transportation as follow;Firstly,shipment from us to destination’ customs,during this period the tracking info only can be tracked from our internal system. Our associated customs clearance broker is responsible for customs clearance.Secondly,the tracking number we offered can be tracked online once the shipment handed over to your local courier and provide door-to-door delivery at the last. For local delivery courier, we might work with DHL,UPS or post office system.
Ensure our client understand better this way,our team make one “DDP International Shipment Diagram” as follow:
